Privacy Policy

Effective Date: 18/02/2025

Welcome to ShareTok, an independent mobile platform designed to enable authentic, voice-based interactions between users and real-life listeners or experts. This Privacy Policy outlines how we collect, use, store, and protect your information when you access or use our services.

Throughout this document, terms like “we,” “our,” and “ShareTok” refer to the ShareTok platform and its managing entity. “You” and “users” refer to anyone accessing or using our services.

Our Commitment to Privacy

At ShareTok, user privacy is a core principle. We believe that your personal and emotional space must be respected and protected. We maintain a strict no-leak, no-disclosure policy and ensure that your personal and sensitive information remains under your control at all times.

Information Collection & Control

We collect only the most essential details—such as name, age, and email ID—for registration and operational purposes.

  • You decide what information to share and what to keep private.
  • Any data you voluntarily share in conversations with listeners is kept confidential and encrypted.
  • This shared information is not visible to our internal team or other users and is never used without your consent.
Communication
  • We will never send unsolicited messages.
  • Promotional notifications are only sent with your permission and can be opted out of at any time.
Data Sharing
  • We do not share your data with any third party.
  • With your consent, we may use your basic profile information to offer a more personalized user experience.
  • Listeners connected via ShareTok operate under confidentiality agreements and are contractually bound to non-disclosure.
Data Storage & Security

Your data is stored securely using industry-standard encryption methods to prevent any misuse, unauthorized access, or data leakage.

We do not collect or store sensitive personal data as defined by applicable data protection laws. Users are explicitly advised not to share any sensitive information via the platform.

Usage Transparency

You can browse ShareTok anonymously without providing personal details. If information is needed to offer a specific service, we will inform you transparently and limit collection to what is necessary.

Legal Compliance

ShareTok is legally obligated to share data only under official requests from regulatory or law enforcement authorities, and only with valid court orders or government instructions, in situations involving investigation, security risks, or fraud prevention.

ShareTok functions solely as an intermediary as per the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and does not alter or moderate user-generated content.

Your Consent

By accessing ShareTok, creating an account, or making a purchase, you agree to this Privacy Policy and give your consent to the described practices.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our services or legal requirements. Any significant updates will be communicated through the platform. Continued use of the app signifies your acceptance of any revised terms.

If you disagree with future changes, you may delete your account at any time.

Children's Privacy

Our services are intended only for users aged 18 and above. We do not knowingly collect data from minors. If you become aware that a child has provided us with personal data, please contact us immediately so we can delete the data.

Refund Policy
  • A full refund is available for any service purchased on ShareTok within 7 days.
  • After this period, no refunds will be issued.
  • Approved refunds will be processed to the user’s original payment method within 7 business days.

Note: ShareTok is a digital-only platform and does not offer any physical deliveries.

Payments

For paid services, we collect minimal payment-related data necessary to complete your transaction (e.g., payment mode, amount). We do not store or process sensitive data such as debit card numbers, PINs, OTPs, or UPI credentials in compliance with legal standards.

Disclaimer

By using ShareTok, you agree to the following disclaimers:

  • The service is provided on an “as-is” and “as-available” basis.
  • We do not guarantee uninterrupted, error-free, or 100% secure services.
  • We are not responsible for the content shared by users or third-party listeners.
Governing Law & Dispute Resolution

Any disputes related to ShareTok will be governed by the laws of India and resolved under the jurisdiction of the courts in Kerala. Disputes shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us at: